We've been around since 1999 so we've answered a lot of questions and solved a lot of dilemmas. Browse our FAQs for a quick answer to your question. If you can't find it, don't hesitate to reach out to us. We're always happy to help, wherever we can.
If you have been given a quote by a member of our team, you can liven your order here and purchase online. Simply enter your E-mail Address and Quote Number to view your quote and go from there.
If you have been given a quote by a member of our team, you can liven your order here and purchase online. Simply enter your E-mail Address and Quote Number to view your quote and go from there.
As our sofa factory is in North London, we can accommodate a huge range of customer requirements. Enquire on our web chat about vegan and hypoallergenic interiors.
For in-stock accessories: If you order this item only, please allow 5 working days for delivery.
Green Delivery: Ordered multiple items? Raft prides itself on being green. When it comes to shipping, this means that we deliver everything in one go. Can't wait? Contact us via web chat to enquire about organising a split delivery for larger items or a collection date for smaller, fragile items.
Please contact us for a shipping quote outside UK Mainland on our web chat.
Raft's Return Policy
Due to hygiene and safety reasons, we are unable to accept returns for diffusers and candles once the seal has been broken or the product has been used. These items may come into contact with fragrances and essential oils, which can affect their quality and safety. We appreciate your understanding and encourage you to reach out with any questions before making your purchase.
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